Refund and Returns Policy

📜 Jhumi Accessories – Policies

Return & Refund Policy

At Jhumi Accessories, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. To ensure a smooth shopping experience, we offer the following Return and Refund policy:

🛍️ Returns:

  • Products are eligible for return only if:

    • The product is damaged during transit

    • Wrong product has been delivered

  • Return request must be raised within 48 hours of receiving the product.

  • Products must be unused, unworn, and in original packaging with tags intact.

  • We do not accept returns for:

    • Change of mind

    • Small color variation (due to lighting/photography)

    • Minor imperfections that do not affect the overall look and usability

💰 Refunds:

  • Refunds will be processed once we receive and inspect the returned item.

  • If approved, the refund will be initiated to your original method of payment within 5-7 business days.

  • Shipping charges (if any) are non-refundable.

  • In case of non-availability of the same item for replacement, a full refund will be provided.

🔄 Exchange:

  • Exchanges are allowed only if the product is received in a defective or damaged condition.

  • Exchange requests must be made within 48 hours of delivery.

Privacy Policy

At Jhumi Accessories, we value your trust and are committed to protecting your personal information.

🔒 What Information We Collect:

  • Name

  • Address

  • Contact number

  • Email ID

  • Payment details (only during secure checkout via trusted gateways)

📋 How We Use Your Information:

  • To process and deliver your orders

  • To send important communication related to your purchase

  • For internal record-keeping and improving our services

  • To occasionally send promotional offers (you can opt-out anytime)

🛡️ Security:

  • We ensure that your data is stored securely and is never shared, sold, or rented to third parties.

  • We use secure payment gateways and encrypted technology for transactions.

📬 Contact Us:

For any questions related to Returns, Refunds, or Privacy, feel free to contact us:

✅ Important Note:

  • Jhumi Accessories reserves the right to update the policies at any time without prior notice.

  • By purchasing from our store, you agree to our Return, Refund, and Privacy Policy.